FAQs

Flux Cosmetics offers a wide range of beauty and skincare products, including skincare essentials, makeup, haircare solutions, fragrances, and beauty tools. We carefully curate our collection to provide the highest quality products for all your beauty needs.

Yes! Flux Cosmetics is committed to providing cruelty-free products. We ensure that no products we offer have been tested on animals.

Placing an order is simple:

  • Browse our categories or search for your desired product.
  • Add your chosen items to the cart.
  • Proceed to checkout, enter your details, and complete payment.
    You’ll receive a confirmation email once your order is placed.

We offer standard and express delivery across the UK. Estimated delivery times and costs will be provided at checkout based on your location.

Yes, we accept returns and exchanges for eligible items within 14 days of purchase, provided the product is unused and in its original packaging. For detailed instructions, please refer to our Returns Policy or contact our support team.

Once your order is dispatched, you’ll receive an email with tracking details. Use the provided link to monitor your delivery status.

We apologise for the inconvenience. Please contact our customer support team at [email protected] with your order number and photos of the item. We’ll resolve the issue promptly.

Currently, we ship only within the UK. Stay tuned as we plan to expand our shipping options soon.

You can reach our support team via email at [email protected] or call us at +44 (0) 1414745819. We’re here to assist you!

Yes, we regularly offer discounts and promotions. Sign up for our newsletter to stay updated on the latest offers and exclusive deals.

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